If clients cancel their tour more than 48 hours prior to departure, a 100% refund will be given (There might be some costs that the credit card company charges for the refund). If clients cancel their tour within 48 hours of departure, Glacier Trips reserves the right to no refund.
Note. We repay 100% of the fee if the weather conditions do not allow the trip, but we don’t repay the fee if the client is late or doesn’t show up, even if the weather is very bad, in case we are able to do the trip. So we recommend staying in a hotel or guesthouse east of Skaftafell in Vatnajokull National Park, and close to or in Höfn.